USA / Local Shipping:
Betanifootwear ships via UPS Ground or Freight Trucking Services. Shipping cost will be calculated during checkout. It will be based on the weight, dimension and destination. If your order is more than 10 cases we will compare rates between UPS & Freight Trucking Services for better pricing.
If you have a UPS account and would like to use it to ship your order, we can accommodate you. Please let us know a head of time so that we can inform our warehouse and make the necessary adjustment to your invoice.
For local deliveries, please contact us for more information.
We will try our best to have your orders shipped out in a timely matter. Our warehouse is open from Monday - Friday from 8:30am - 5:00pm PST. (excluding holidays) We make every effort to process your order as soon as possible. Please note that orders can take over 72 hours to ship from our warehouse due to our high traffic volume. Once your order ships, you will receive your tracking information via email. If you have any question or further inquiry, feel free to contact us at any time.
For our International Customers, we strongly suggest that you contact your Freight Forwarder to handle your shipment. If you do not have a Freight Forwarder, please check our link called "Freight Directory" for a listings of couriers that we use to ship our International orders. Please be advice that we are not affiliated with these companies. We only listed them on the web site for your convenience.
We are not responsible for delivery delays due to weather, holidays, or courier complications such as customs. Customers are responsible for any duties or taxes imposed by your country's custom office. We encourage our International customers to think about Ocean Freight as an alternative way when placing your orders. This is very cost efficient if you do not need to receive your order within 10 business days.
If you choose to have your Freight Forwarder to handle your shipment, please provide the contact name and phone number of your broker, and we will make arrangement to schedule a pick up from our warehouse. Or if you would like to have your shipment consolidated and shipped to a specific port, please contact us with regards to the details and instructions.